Privacy Policy

1. Information We Collect

Personal Information

• Name, email address, phone number, and physical address
• Payment information when you make a purchase or request a quote
• Opt-in records and timestamps for communication channels, including SMS and email

Non-Personal Information

• IP address, browser type, and device information
• Website usage patterns and analytics
• Cookies and similar technologies

Customer Communications

• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback

2. How We Use Your Information

We may use collected information for the following purposes:

• Providing and improving our services
• Processing transactions and payments
• Communicating with you about inquiries, appointments, and promotions
• Enhancing website functionality and user experience
• Maintaining security and preventing fraud
• Maintaining records of communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent

• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of opt-in actions
• We comply with the Telephone Consumer Protection Act and other applicable laws

Opt-Out Instructions

• You may cancel SMS notifications at any time by replying "STOP"
• You will receive a final confirmation message, and no further messages will be sent unless you opt in again
• Opt-out requests are processed within 24 hours

Message Frequency & Content

• Message frequency varies based on your interactions with our business
• Messages will be directly related to the services you requested
• We do not send promotional content without specific consent

Help & Support

• Reply "HELP" for assistance
• Contact us at [email protected]
• Customer support is available during regular business hours

Carrier Information

• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services, such as customer service, is permitted.

All other use-case categories exclude text messaging originator opt-in data and consent. This information will not be shared with third parties.

We implement data-protection measures to safeguard SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. Information may be shared only as described below.

Service Providers

• Third-party vendors assisting with operations, including payment processing and appointment scheduling
• SMS aggregators and providers solely for delivering messages you have consented to receive
• Service providers contractually obligated to maintain appropriate confidentiality and security

Legal Compliance

• When required by law or legal process
• When reasonably necessary to protect our legal rights
• In response to valid law-enforcement requests or court orders

Business Transfers

• Information may be transferred in connection with a merger, acquisition, or sale of assets
• In such circumstances, personal information remains subject to applicable privacy protections

All categories described above exclude text messaging originator opt-in data and consent. Such information will not be shared with third parties, except aggregators and providers supporting the delivery of text-message services.

5. Data Security

We implement and maintain reasonable security measures designed to protect personal information, including:

• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication mechanisms
• Regular security assessments and updates
• Employee training concerning data protection
• Breach-notification protocols consistent with applicable law
• Secure backup systems and disaster-recovery procedures

Despite these measures, no method of transmission over the Internet or electronic storage is completely secure. We use commercially reasonable measures to protect personal information but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyze site traffic and user behavior
• Remember preferences
• Improve website functionality and user experience
• Measure the effectiveness of our services

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain website features.

7. Your Rights & Choices

Subject to applicable law, you may have the right to:

• Access, update, or request deletion of personal information
• Opt out of marketing emails by selecting "unsubscribe" in an email
• Opt out of SMS messages by replying "STOP"
• Request information regarding how personal information is processed
• Withdraw consent for future communications
• Lodge a complaint with an appropriate supervisory authority if you believe your rights have been violated

To exercise an applicable right, please contact us using the information provided in Section 10.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those websites and encourage visitors to review their policies.

This Privacy Policy applies only to information collected by Jesus John & Jones LLC.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will be available on our website together with its effective date.

For significant changes, we may provide notice by email or through a notice displayed on our website.

10. Contact Us

Questions about this Privacy Policy or the handling of personal information may be directed to:

Jesus John & Jones LLC
Phone: 912-506-5450
Email: [email protected]
Website: https://j3owensgroup.com

By using our website and services, you consent to this Privacy Policy.